Payment Policy

For a clear payment record, the storefront displays product prices and processes checkout amounts in USD. A customer should review the final amount before authorizing payment.

Authorization and Payment Review

As part of secure payment handling, Submitting an order authorizes the selected provider to validate or authorize the transaction. The customer confirms permission to use the payment method. For customer reference, a declined, incomplete, or unverifiable payment can delay or prevent acceptance of an order.

Tax, Cancellation, and Credits

For eligible transactions, Taxes are collected as required by applicable law. Cancellation before shipment can be requested. As a payment-processing standard, an approved refund returns to the original payment method and should appear within 5–10 business days after issuance, depending on the financial institution.

About Credit/Debit Card

For payment transparency, we support eligible credit and debit cards on the Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover networks. The issuer must authorize the transaction through the secure Shopify checkout.

Secure Checkout Practices

Under the store payment process, Shopify and the relevant payment providers process card information through their security controls. Customer care will never request a full card number by email.

How to Reach the Merchant

Under this payment standard, Business name: Sun Bum

Within the checkout process, Email Support@SunBam.shop or call 6468089776 for customer care.

To clarify transaction terms, Business and default return location: 831 W 3rd Ave, Spokane, WA 99201, US

To keep billing expectations clear, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Chicago).