Within the customer-care standard, delivery is available only to valid addresses in the United States. Free standard shipping applies to every U.S. order, without a minimum order value.
Carrier Transit and Tracking
For customer reference, Standard delivery generally requires another 4–6 business days after the carrier accepts the parcel. We send a tracking number for each shipment; a carrier may need a short period before the first tracking event appears.
From Order Confirmation to Carrier Pickup
For U.S. order fulfillment, the normal processing window is 1–2 business days. Processing occurs on business days and does not include U.S. public holidays.
Addresses, Delays, and Delivery Concerns
To keep delivery expectations clear, use a complete U.S. address at checkout. Weather, carrier congestion, and address corrections can affect an estimate. For consistent shipment handling, contact customer care about a damaged parcel, an incorrect or missing item, or an unexplained delivery issue.
Changes, Cancellation, Returns, and Tax
As part of our U.S. delivery service, an order can be cancelled before shipment when fulfillment has not been completed. Shipped orders follow the Refund Policy. For order and tracking support, Taxes are collected as required by applicable law.
How to Reach the Merchant
Under this Shipping Policy, Business name: Sun Bum
To clarify the delivery standard, Email Support@SunBam.shop or call 6468089776 for customer care.
Within our shipping process, Business and default return location: 831 W 3rd Ave, Spokane, WA 99201, US
To clarify the delivery standard, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Chicago).